Privacy Policy

Mt. Wilder Berries Pty Ltd is committed to the Australian privacy legislation in the way it collects, uses, secures and discloses personal information. The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles (NPPs). This document describes Mt. Wilder Berries.

This Privacy Policy tells how your personal information is collected, used, and shared when you visit or make a purchase from www.mtwilderberries.com.au

The information we collect

When you visit the Site we lawfully and automatically collect only certain information about your device such as information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. 

Upon making a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and Apple pay/Google pay), email address, and phone number. This is your order information which is crucial to deliver your order successfully.

How we use your information

We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Statement. We use the Order Information that we collect to fulfill any orders placed through the Site. We may also use this Order Information to:

- Communicate 

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information

We may disclose your personal information to our employees, insurers, advisers, suppliers or subcontractors as we seem necessary for the purpose set out in the policy. We may disclose your personal information to the following:

To the extent that we are required to do so by law;

To comply with legal requirements

To protect the copyright, trademarks, legal rights, or safety

To store, process or transfer information between parties located outside Australia.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Sensitive Information

This is your personal information and includes information that may have ramifications for the individual concerned if used appropriately. This may include the following:

1. Health Information
2. Genetic information; or
3. Political information

Data Retention

When an order is placed through the Site, we will maintain your Order Information for our records unless you request otherwise.

How we protect your data

The security of your personal information is of the utmost importance to us. We follow industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, we cannot guarantee the security of any information that you transmit to us or receive from us. 

Changes

Mt. Wilder Berries will take steps to keep your personal information secure and to keep all information accurate and up to date. Personal information is stored in a secure server. Changes or updates to the privacy policy may occur from time to time. 

Contact

For all questions or complaints on the matters stated above. Please contact us at info@mtwilderberries.com.au